Adults living in any New Mexico Long-Term Care Facility can access an Aging and Long-Term Services Ombudsman.

We’re here to assist with any of the following:

• Concerns about Care
• Problems with Staff
• Abuse or Exploitation
• Food Complaints
• Lost Laundry or Personal Items
• Medication Errors
• Medicaid and Medicare
• Discharge or Room Changes
• Lack of Activities

• Long-Term Care Resources
• Call Bells not being Answered
• Neglect or Isolation
• Resident Rights
• Billing and Medical Records
• Care Planning
• Living Environment and Safety
• Legal Decision Makers
• Person-Centered Care

Call Our Hotline Today, Or Click The Link Below:

To report facility abuse, neglect, or exploitation. Services are free, confidential, and provided state wide.

CALL TO REPORT Abuse, Neglect, Exploitation
1-866-451-2901

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