Advocating for New Mexico’s older and disabled adults.

Residents, their families, friends, and caregivers entrust long-term care and nursing facilities to provide safe environments that meet standards of care and provide a quality of life. If ever they fall short, the Long-Term Care Ombudsman offers an avenue for expressing and resolving concerns.

Our advocates visit assisted living facilities and nursing homes on a regular basis, providing valuable services that help residents by:

  • Advocating for rights
  • Investigating complaints
  • Exploring solutions
  • Ensuring quality of care

To report facility abuse, neglect, or exploitation, call our hotline or click link below:

CALL TO REPORT Abuse, Neglect, Exploitation

More Resources and Information


Download the Brochure:

I need help. Where do I start? Call us. 1-800-432-2080

Need help? Click here to call us. 1-800-432-2080

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